Frequently Asked Questions
Everything you need to know about shopping with Rezoni.
What is the standard shipping time for electronics?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
Do my Rezoni products come with a warranty?
Yes, all electronic devices purchased from Rezoni include a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for opened items?
We offer a 30-day return window. If the item has been opened, it must be returned in its original packaging with all accessories and cables included to be eligible for a refund.
How can I track my order status?
Once your order ships, you will receive an email with a unique tracking number and a link to our real-time tracking portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the electronics sold on Rezoni brand new?
Absolutely. Rezoni only sells brand-new, factory-sealed products sourced directly from official manufacturers and authorized distributors.